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Tel: +86 (0)21-61913050

Fax: +86 (0)21-61913051

E-mail:sales@bcsl.com.cn, bcwm@bcsl.com.cn

Address: No.633, No.655,No.669 Jinzheng Road, Jinshan Industrial District, Shanghai, China,201506

After Sales ServiceServiceCurrent Location:Services >

The Ideas of Customer Service

To develop with technology, treat quality as part of life, continuously satisfy and exceed customers’ requests and expectations with quality services and good reputation. We would serve our customers in all-round with sincerity, practicality, high efficiency and professionalization, and treat customer’s highest satisfaction as our long-term goal.

Sincerity——Serve customers wholeheartedly.

Practicality——Not only quickly respond to customers request, but also make quick decisions and complete service plan to systematically solve the problems customer may meet.

High efficiency——All staffs’ high service consciousness and systems related to staff’s personal benefits make sure our service is practical and effective.

Professionalization in all-round——our service covers a wide range, not only technical service and quality service, but also every descendent levels.

Technical service

Shanghai Bangcheng has a technical service team formed by doctor and master degree experts, since long time ago, we have been dedicated ourselves into the research and practice of nutritional theory, production technology, using method and inspection method of small peptide, the R&D and production of the product that can secure the quality, safety and health of feeds material, promote the digestion and adsorption of nutrients and regulate the micro-ecological balance in animal’s gastrointestinal tract. Many experience have been accumulated during our long time feed industry work. We can provide you following services:

1. Provide customers with the latest international and domestic technical news in animal husbandry industry.

2. Help customer make scientific and reasonable test schemes.

3. If request, we can provide trainings about related technical knowledge and product use.

4. Through strengthening scientific cooperation with universities and research centers in China, in one hand this can deepen academic communication and on the other hand we can do better to serve customers through combination of leading technology and concept abroad with domestic situation.